1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and place the item on back order – this will be shipped as soon as it becomes available..
2. Delivery Location
Items offered on our website are only available for standard delivery to addresses in the UK.
We also accept orders from international customers although carriage and such charges will be advised upon receipt of order or enquiry.
3. Delivery Time
We aim to ship your order withing 2 working days of receiving payment. Delivery times are estimates and can be advised prior to placing an order if required for specific deadlines/requirements. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within 2 business days of the date of your order. Business day mean Monday to Friday, except holidays.
Please note we do not ship on Saturday or Sundays. However we make every effort to meet your deadlines so contact us for such requests.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
4. Delivery Instructions
You can provide special delivery instructions on the check-out page of our website.
5. Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
Sales tax is charged according to the province or territory to which the item is shipped.
6. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at firstname.lastname@example.org.
If you have any questions about the delivery and shipment or your order, please contact us at email@example.com .